FFICE POLICIES

Your First Visit

At the first visit to the orthodontist, you will be evaluated by the doctor to determine if braces are needed, what type, and how long your treatment might take. Complete records are taken at an outside office and typically include plaster

study models of teeth, photos, and x-rays, and are delivered to the doctor’s office. This information is used to develop a custom treatment plan for each patient. These records are also helpful in tracking the progress of treatment as the teeth move under orthodontic care.

Regular Appointments

The appointment when you get your appliances (braces, Invisalign, expanders, etc.) usually takes approximately 2 to 3 hours. You'll then see us at regular intervals 4 to 8 weeks apart for an adjustment, which takes 30 to 40 minutes. Visit our contact page to see our office hours. Patients are seen by appointment only or in an emergency. We make every effort to be on time for our patients, and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. Cancel only if it is an emergency. It is difficult to reschedule you since most appointments are made 4 to 8 weeks in advance.

Payment & Office Policies

Cost

The cost of treatment depends on the severity of the patient's problem. You will be able to discuss fees and payment options before treatment begins. We have several different payment options to suit your budget needs. We work hard to make orthodontics affordable.

Fees

In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established these financial options:

• If full payment is made at the onset of treatment, we will offer a fee discount.
• Interest free down payments and monthly payment options are available through our office. No down payment options are available through our financing company. Payments ranging from 18-60 months with rates as low as 5%.
• For your convenience, we accept payment by VISA and MASTERCARD.
• In cases of serious delinquency, treatment will be discontinued, although we will make every effort to accommodate patients with temporary difficulties.

Insurance

If you have insurance, we will help you to determine the coverage you have available. We ask that you assign your insurance benefit to us. The balance will be arranged for you to pay (see above). Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.